Digital Markets
Online
shopping has been relatively pleasant for me, i have shopped online at eBay and
a online supplements store. Both
experiences have been favorable as i have been given additional product as a
gesture of goodwill from the online businesses. I found online shopping easy to
use and they delivered either early or on time. However that's not saying
everything has been 100% well. I have had some of my products sent to other
addresses out of no fault of my own. However even this wasn't to much of a
hassle as i simply contacted them and they re-sent the product with extra
samples as well. Being able to contact them at a moments notice with the
details being readily available on their site and the convenience of the
product coming right to my door was great as i live in a rural area to travel
to get product, buying online reduced all the hassle. In the future businesses
will need to fight to stay competitive, retail stores may need to cut their
processes to be more productive and cost effective and look to set up a online
presence to compete with the growing online market.
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Mobile devices have a number of
functions that are designed towards working in e-commerce ways, maybe not with
the original intention of functioning for that purpose, functions such as Bluetooth
on smart phones offer the user the ability to fax, e-mail, access the
internet whilst still performing normal phone capabilities. I tend not to use
my phone for this due to 2 things, firstly my phone is a few years old
and doesn't have these capabilities and secondly i firmly believe
that i use technology to much and need to spend more time away from a screen
and as such i haven't performed any transactions or processes through
wireless mobile devices. I have separated my life a little and kept my business
and purchases to the computer and my day to day life separate. I have seen the
advantage of this however many of my friends have purchased items from eBay
online through their phones winning betting wars on products online and as such
i can see the great advantage and appeal of these wireless devices.
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